Terms & Conditions

Terms & Conditions for Tennis Coaching

Vince Barclay Tennis (VBT) aims to provide a safe & enjoyable environment for players of all standards.

VBT offers training for junior & adults as a form of private and/or group lessons.

Enrolment can be made online through www.barclayacademy.com.au or in person at VBT.

Payment & Refunds

  • Term dates will follow the NSW school terms and prices will reflect the length of the school term (e.g. 9/10/11 week term)
  • Payment for the squad must be made prior to the commencement of the term
  • Late payment will incur a late fee of 5%
  • VBT has a 14 day change of mind policy, where a credit will be issued or the player transferred to the appropriate training program
  • Refunds for mid-term cancellations are not provided by VBT

Cancellations

   Squad Training
  • Cancellations to due school commitments or tournaments must be notified to VBT by email 12 hours prior to the commencement of the squad training
  • Cancellation within 12 hours cannot be credited for make-up lessons
  • Cancellations due to injury/illness or personal reasons must be accompanied with a medical certificate
  • A make-up lesson will be issued at the discretion of VBT on a case-by-case basis
  • Cancellations must be notified to VBT by email or phone call
  • Credit & make-up lessons can only be used for an equivalent squad training or the school holiday program. It cannot be transferred to any other program at VBT
  • Make-up session will not transfer to a new term (see point below)
  • There is to be only a maximum of 2 make-up lessons per term per player, which can only be redeemed within the current term and associated holiday program
   Private Coaching
  • Cancellation within 24 hours will not be considered as a make-up lesson
  • Though, 1 free cancellations per term is permitted
  • Thereafter, cancellations within 12 hours will incur 50% of the lesson fee
  • Cancellations must be notified to VBT by email or phone call

Weather

  • Make-up lessons are provided as a courtesy to our customers affected by wet weather or other commitments
  • Players & parents will be notified due to wet weather/extreme heat (37°C) cancellations by SMS as early as possible
  • Assumptions of cancellations due to wet weather, will not be considered for make-up lessons
  • If a coaching lesson has commenced and has to be cancelled within 50% of the time frame, a make-up lesson will be provided with the remaining portion of the lesson
  • If the lesson has past 50% of the allotted time slot, it will be counted as a full lesson
  • VBT reserve the right to offer/decline a make-up session for cancellations
  • Make-up sessions can be claimed during the current term or during the school holiday programs

Supervision

  • VBT is not responsible for supervising children or players outside of their lesson times
  • We will not be held responsible for situations that may occur off court (eg. Carpark & Sports Fields)
  • Once the children/players have left the courts outside of their lesson time, it will be the parents’ sole responsibility

Photography

  • By entering any VBT event or program, you agree to providing consent to allow your image to be taken and used on our Social Media and/or website
  • These images will be used solely for the purpose of exposure & marketing for VBT

Hours

Monday: 7am – 10:30pm
Tuesday: 7am – 10:30pm
Wednesday: 7am – 10:30pm
Thursday: 7am – 10:30pm
Friday: 7am – 10:30pm
S & S: 7am – 10:30pm

Contact Us

+61 02 9877 0679

Address

Vince Barclay Tennis
Macquarie University Sportsfields
Corner of Culloden & Talavera Roads, Marsfield NSW

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